Data Protection

Protect and back up your valuable data in order to ensure business continuity, compliance and customer trust.

Data Protection Standards

Are your data protection solutions up to date? Is it becoming too expensive to protect your data yourself? Are you looking for a scalable data backup and restoration solution?

GRM provides a scalable, cost-effective data protection suite that includes cloud data backup solutions, Enterprise Content Services Platforms (CSP), business process management, document and data restoration and disaster recovery.

Access your critical data and records when you need it. Sleep better at night knowing you have the best data protection security team in place to guard against unforeseen events, malicious behavior, and both natural and unnatural disasters.

GRM VisualVault software is featured in The Forrester Wave: Content Platforms, Q2 2021. Read the report now.

Watch to Learn About Our Data Protection Services

GRM’s VisualVault is built with features like ICR, OCR, data capture, and workflow automation software to make document creation, editing, storing, and sharing a breeze. This, combined with our backup solutions for business and secure data protection software, completes our suite of secure document management solutions.

Advanced Data Protection Services

We utilize the latest data protection and storage technologies on the market to make sure we stay ahead of the curve.

  • From the beginning of the data transfer process to the end, all data is firewall-protected and end-to-end encrypted.
  • We provide around-the-clock IT monitoring with regular security updates.
  • We’ll work with your IT department to make sure we understand your data protection needs and create the ideal security program for your company in the context of your digital records management needs.
  • Check on your digital files through our eAccess Records Management tool, a web-based portal where you can view your entire online inventory.
  • Our security processes adhere to Safe Harbor and PCI regulations.
GRM is certified for AICPA SOC for service organizations
ssae18 soc2 compliant
GRM is HiTrust certified

Disaster Data Recovery Services

Data recovery & disaster services are included in the data protection services suite.

All stored electronic files and data are backed up securely in the event of an unforeseen disaster.

  • Our disaster recovery solutions can serve organizations of any size, and data recovery usually happens within minutes of a disaster situation.
  • We employ the use of primary and secondary cloud servers as our data backup solution, so there’s little, if any downtime on mission-critical processes.
  • Files are backed up and secured on offsite server centers located in areas with low vulnerability to natural disasters.
  • Our data restoration services are SOC2 and SSAE18 compliant, making it an ideal offsite backup solution.
Consumer Data request process

An End-to-End Consumer Privacy Solution

Increased attention to and enforcement of GDPR (General Data Protection Regulation) as well as state legislation like CCPA (California Consumer Privacy Act) is prompting companies to take a hard look at their consumer data management processes and their ability to be compliant.

Employing our cloud-based enterprise content management platform, we can aggregate and normalize all consumer data that you’ve collected from every corner of your organization – from forms on your website to data collected by customer care across the globe, and everything in between.

And with all of that data collected, organized and archived, we can deliver an A to Z solution that:

  • Gives consumers the ability to make information-related requests online.
  • Allows you to review and process those consumer requests.
  • Delivers a full legally-defensible audit trail that documents the data available, the requests and the fulfillment of those requests.

Get In Touch

You can reach out to us by phone at 888.907.9687, or fill out the form below